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Northwest Dayton Reviews

Average Rating

4.9

29 Reviews

5 Stars

28 Reviews

4 Stars

0 Reviews

3 Stars

0 Reviews

2 Stars

1 Reviews

1 Star

0 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

29 Reviews

  • 5

    2026-10-21T05:34:11.988Z • Google

    The owner was very knowledgeable about flooring. And installers chase, and Heather the same and did an excellent job. Thank you for covering my floor of many different heights and colors! We love it! Oh, and also the totes and bubble wrap!

    Deborah North
  • 5

    2026-10-18T05:34:11.938Z • Google

    From beginning to end this young business displayed professional behavior and design expertise. I now have just the right color and size rug for my cozy great room. I am so impressed. Great service and high quality materials.

    Lucy Frazier-Wallace
  • 5

    2026-10-08T05:34:11.51Z • Google

    I want to express my appreciation for Missy's exceptional support during our flooring selection process, even though we ultimately did not place our order with the company due to unforeseen circumstances. She went above and beyond, returning multiple times to help us choose the right flooring, and when it finally arrived, it truly took my breath away. Working with her was a pleasure; she demonstrated patience and a genuine willingness to listen to our needs throughout the experience. Should I require flooring services in the future, I will certainly recommend Missy and her team without hesitation.

    Gil-Lana Mitchell
  • 5

    2026-10-04T05:34:11.606Z • Google

    As a first time home buyer I am of the opinion that the service provided by this company is not cheap. That said, absolutely worth the investment. These folks do great work and you get exactly what you pay for. I will be using their services again in the event that I need flooring work done in the future. No need to look further, FCI will help you protect your investment in your home and provide the comfort you seek from your floor.

    Ian L
  • 5

    2026-10-03T05:34:10.758Z • Google

    Buying carpet is a huge undertaking and Missy made my experience as stress-free as it could be. She was so patient and had suggestions on what carpet would be best for my high traffic area. No pressure sales. I think she came to my house 3 times prior to me deciding what I wanted. I had time to look at the samples in all different lighting and decide what I wanted. She was able to use AI to show me what my bathroom could look like with LVP. I could not ask for a better experience. Chase, the installer was friendly, talented and explained what he was doing and worked with our schedules. At all times we were contacted when he would be arriving, taking breaks and leaving. Clean up was amazing! I remain very happy with our new carpet and LVP. I highly recommend this wonderful team of Missy, Katherine and Chase from Floor Coverings International.

    Kathy B.
  • 5

    2026-10-03T05:34:10.757Z • Google

    Very helpful and knowledgeable. I would use them again

    Kris Wenrick
  • 5

    2026-09-30T05:34:09.705Z • Google

    Katherine and Jeff were very competant, friendly and knowledgeable in making sure I had the best experience possible. Definitely recommend and will use them again in the future.

    Vickey Siegel
  • 5

    2026-09-29T05:34:11.569Z • Google

    Very Courteous, professional and knowledgeable about their product and what we were looking for.

    April Gilmore
  • 5

    2026-09-27T05:34:12.088Z • Google

    Joseph Gannon
  • 5

    2026-09-18T05:34:08.483Z • Google

    They were very professional and did a great job!

    Cathy Peterson
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