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Long Beach, CA Reviews

Average Rating

4.96

218 Reviews

5 Stars

215 Reviews

4 Stars

1 Reviews

3 Stars

0 Reviews

2 Stars

0 Reviews

1 Star

2 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

218 Reviews

  • 5

    2026-10-30T05:34:19.313Z • Yelp

    Ashley was a pleasure to work with! I had an initial consultation with her and she brought an assortment of samples with her. She even complimented my old house and agreed that the old flooring although original and beautiful, had seen better days. She was very patient with me when it came to the scheduling and suggested financing options. The installers were very polite and helped me move the larger furniture. It took them 3 days to install the floor over my original one which I thought was a long time for a house of 604 sq footage but Julian and Kyle explained that there was a lot of prep work as my floor was very uneven. I was not prepared for the rain and Julian lent me a tarp. Kyle came to check in on the work every day and came by after completion to make sure I was happy with the job. My floors are beautiful and I am so glad I did this even though my dog and I had to move out for 3 days! Now I just need a lick of paint on the walls and a new carpet! Thank you Ashley and team! Stellar work!

    Sue M.
  • 5

    2026-10-30T05:34:19.311Z • Google

    We had a fantastic experience working with everyone at Floor Coverings International. I had an urgent need for new carpet with a very tight timeline and they came through! Kyle stayed in constant communication with me about the status of the shipment and proactively scheduled the installation team so we were ready to install as soon as it arrived in LA. I can’t recommend Chris and his team enough!!

    Stephanie Moore
  • 5

    2026-10-28T05:34:10.6Z • Google

    Super responsive, helpful, and easy to work with throughout the entire process. They were able to stay within our budget without compromising quality, which we truly appreciated. Their team was professional, clean, efficient, and always willing to answer questions and provide support. I would highly recommend them not only to friends but also to my family. Excellent service from start to finish!

    Lillian Ruelas
  • 5

    2026-10-23T05:34:11.544Z • Google

    Exceptional Customer Care and Genuine Kindness — Thank You, Chris! I had a wonderful experience working with Chris, the owner of Floor Coverings International in Long Beach. He was incredibly helpful, patient, and professional throughout our discussions about my flooring project. I was especially impressed that he even answered my call while traveling, demonstrating his responsibility and genuine care for his customers. Although I may not ultimately choose his company for my project, Chris went above and beyond to help me without any pressure. His kindness and dedication truly stand out. I highly recommend Chris and his company to anyone looking for flooring services!

    Mona Wu
  • 5

    2026-10-15T05:34:12.272Z • Google

    This is the best home renovation companies we have ever worked with! floors and baseboards look amazing✅ customer service and response time timely✅ Personable, professional and easy to communicate with✅. It was truly a pleasure working with the entire team!

    Christina Cooperider
  • 5

    2026-10-14T05:34:12.11Z • Google

    Patrick Brown
  • 5

    2026-10-14T05:34:12.112Z • Google

    "We had a great experience. Ashley met with us and listened to our ideas. She offered suggestions and was very helpful as we made decisions. Her team worked hard and was very timely in getting it all done. The results are great! We are very pleased"

    Christ the King
  • 5

    2026-09-13T05:34:13.094Z • Yelp

    It's actually pretty simple to be a great company. Be fair. Be friendly. Be honest. Be helpful. Price is important, but it is worth it to work with a team that has your best interest in mind. Our own customers are the hardest to please - they are church folk. And church folk have a lot of opinions. Ashley and the team at International Floor Coverings Long Beach hit every mark and beyond. If you want the best in floor covering, choose them, trust them. We did and we are glad we did.

    Glenn G.
  • 5

    2026-09-12T05:34:10.806Z • Google

    It’s actually pretty simple to be a great company. Be fair. Be friendly. Be honest. Be helpful. Price is important, but it is worth it to work with a team that has your best interest in mind. Our own customers are the hardest to please - they are church folk. And church folk have a lot of opinions. Ashley and the team at International Floor Coverings Long Beach hit every mark and beyond. If you want the best in floor covering, choose them, trust them. We did and we are glad we did.

    Glenn Garvin
  • 4

    2026-09-07T05:34:12.768Z • Yelp

    I was keen on working with a local-run business to replace our stone tiling with luxury vinyl flooring. I was absolutely clear with FCI that any change orders or deviation from the original quote had to be as limited as possible (less than 5-10%) and only for unforeseen circumstances. So I was not happy when, after demolition, we were asked for an $800 change order (~20% of the original price). A major part was undercutting the fireplace, which had already been discussed and wasn't unforeseen. On my end, I should have ensured it was an explicit line item rather than relying on verbal confirmation. That said, the installers -- Uriel, Danny and Julio -- did a fabulous job despite not being told in advance by the owner that it was a stone tile demolition. It was a tough job. We love our new floors and are happy with the installation, but better communication and transparency would have made this an even better deal!

    Sangeetha ..
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